Topics

• Business Continuity and Crisis Management
  The session includes strategies to continue operations when adverse conditions occur that significantly disrupt an agency's ability to function and how to handle a crisis situation to avoid damage to the agency's reputation.
• Emergency Management in Transit
  This session instructs how to assess current capabilities; emergency preparedness; management responsibilities; examples of drills, simulations and exercises and how to assist in developing a sustainable agency program.
• Ethics in the Workplace
  Topics outlined within this presentation include: ethics development; applying ethics to situations; standards and tests; the growing trend of ethical violations and growing our ethics.
• Financial Management for Transit Operators
  This workshop includes: accounting fundamentals; revenue management; contracting; local match; cost allocations; budgeting; audits; and developing 3 – 5 year management plans.
• Hiring and Retaining Great Transit Employees
  Hiring and maintaining a great staff can be difficult for transit agencies of all sizes, but it can be especially challenging for smaller agencies. This session will examine hiring best practices, onboarding, employee incentives and how to maintain an inviting workplace.
• Human Resources
  Workshop outlines employee hiring; managing staff; documentation skills; how to evaluate your current employee handbook; effective disciplinary corrective action methods; and how to stay out of court when terminating employees.
• Intelligent Transportation Systems
  Examples of ITS in transit; needs assessment process; 3rd party vendors; data management; funding strategies and frequent ITS challenges are described within this session.
• Introduction to the FTA
  This program will give new public transportation professionals a general overview of the Federal Transit Administration including: the role of FTA; how FTA is funded; how FTA funds public transportation programs and FTA oversight of public transportation.
• Managing Vehicle and Facility Maintenance Programs
  The workshop consists of these topics: preventive maintenance, in-house vs. contracted service, vehicle inspections, information management and warranty management for vehicles and facilities.
• Performance Measurement
  Tools, strategies and suggestions to evaluate a transit system's performance; improve decision making and developing accurate tracking mechanisms.
• Public Participation
  Public participation is an essential part of all transit initiatives. This workshop will look at specific strategies to gain effective participation by diverse populations through a myriad of existing and new marketing approaches.
• Safety and Risk Management
  How to evaluate risks associated with property, people, and income by identifying possible causes of accidents or losses, and steps to prevent or better absorb the losses through risk control, risk transfer, risk removal, and risk retention.
• Strategic Planning
  Developing agency mission, goals and objectives; core values; challenges and opportunities; long- and short-range goals; business decision making; and performance measures.
• Transit Coordination
  This workshop will discuss the benefits of coordination between transit agencies. The session will examine coordination planning, required plan elements, implementing a plan and breaking down barriers to coordination efforts.
• Working with Local Governments
  How to develop information, data, arguments, strategies and positioning to use with elected and appointed officials.