Research Reports |
Title: | Driver Job Satisfaction, Turnover and Job Performance: A Conceptual Framework and Empirical Evidence |
Authors: | Gene Griffin and Julie Rodriguez |
Publication Date: | Oct 1993 |
Report #: | SP-117 |
TRID #: | 01848411 |
Keywords: | driver performance, job satisfaction, truck drivers, turnover |
Type: | Research Report – Staff Papers |
The purpose of this paper is two-fold: 1) to develop a conceptual framework which provides a pragmatic justification for being concerned about job satisfaction from a business perspective; and 2) present some empirical evidence resulting from a national study of drivers conducted at the Upper Great Plains Transportation Institute.